Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Your name, email address, phone number, and other contact details.

Client Information: Information related to your projects, preferences, stakeholders, and feedback.

Payment Information: If applicable, information required for processing payments, such as credit card details.

Usage Data: Information about how you use our website, including your IP address, browser type, and browsing patterns.
Portfolio Information: Any content, including images and designs, that you provide to us for the purpose of our services.
Comments: When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

 

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To provide the graphic design, web design, digital strategy, and photography services you requested.

Communication: To respond to your inquiries, provide updates on projects, and communicate with you about our services.

Billing: If applicable, to process payments and invoices.

Marketing: With your consent, to send promotional materials and updates about our services.

Improvement of Services: To analyze usage patterns and improve our website, podcast, and services.

 

3. Media Uploads

If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

4. Cookies and Tracking Technologies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Additionally, cookies are used for login and session management. Our website may also use cookies and tracking technologies to enhance user experience and analyze engagement.

 

5. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

 

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction.

 

7. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only when necessary for the provision of our services, and we ensure they adhere to privacy and security standards.

 

8. Your Rights

You have the right to:

– Access your personal information.
– Rectify inaccurate information.
– Erase your data under certain conditions.
– Object to the processing of your data.
– Restrict the processing of your data.
– Receive your data in a commonly used format.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

 

9. Retention of Data

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except for changing their username. Website administrators can also see and edit that information.

 

10. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

 

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. It is your responsibility to review this Privacy Policy periodically.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lange Creative Lab
Suite 1680, 17 Gould Road, Herston QLD 4006
Email: [email protected]

 

By using our services, you agree to the terms outlined in this Privacy Policy.

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We acknowledge the Traditional Custodians of the land on which we live and work, the Jagera and Turrbal Peoples. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


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